Inbound Services

Inbound Applications

• Customer Service
• Dealer Locator
• Inquiry-handling
• Order capture/processing
• Overflow from your in-house solution
• Space ad and direct mail response

Your choice for call handling

With the Industry's most advanced call routing system from Aspect and complete support services, Austenite makes sure that customers calls receive prompt and professional service. When your prospects call, we can answer their questions, take their orders, locate the nearest dealer, and provide the dependable service you expect.

We deliver complete program development, from needs consultation to ROI. Our development specialists follow our proprietary 136-point checklist to ensure all of your program requirements are met.

Austenite is a mid-size in-bound service provider. We handle a wide range of activity from small to medium size programs 24 hours a day, 7 days a week.

Our Specialisation

• Health Services
• Catalog
• Non-Profit
• High-tech
• Dot Com
• Wireless Communication

For any enquiries please feel free to contact us.