Enterprise Solution

The event-driven economy is the next destination for e-business, providing us with the ability to react instantaneously to internal or external events in order to meet consumer demand. The business advantages of this are obvious: no missed delivery dates because of last minute inventory shortages that result in valuable merchandise sitting idly on very expensive shelves. No scheduling conflicts on the plant floor because of under or over estimated demand. No human error or having to deal with reams and reams of paper.

Our Enterprise Solution has the following characteristics:

  • It’s almost instantaneous. All supplying systems are instantly aware of the demand, and they are able to react to that demand instantaneously. Likewise, all demanding systems are instantaneously aware of supply capability and are able to respond accordingly.
  • All participating systems are able to communicate in any direction, with any system, automatically, and in real time.
  • Systems are bound at both the data and process levels. Exchanging information is not enough. Business rules, processes and sequences need to be shared as well, ensuring that the data is processed properly and that common integrity constraints are enforced.
  • All relevant information existing in any participating system is accessible by any other participating system.

Now is the time to begin your journey toward real-time business, something that will revolutionise your organisation and every other organisation that is prepared to commit to the new, challenging, exciting and profitable economic realities that await us all.

Customer Relationship Management (CRM) solution

At Austenite, we understand that each customer is important to your business and the vital requirement of maintaining excellent relationship with them. CRM solution can help you to attain and maintain customer satisfaction. Various advantages of using CRM solutions:

  • Control costs, increase sale's opportunities and customer satisfaction
  • Improves the efficiency of your managers, sales and technical staff with easy access to all customer information
  • Reduces Support Time and Reduces Pressure on Staff
  • Inventory Control
  • Integrates with other client server applications for powerful data analysis
  • Improve productivity
  • Easy access to vital customer information

Enterprise Resource Planning (ERP) solution

With our expertise and experience, we can develop and provide unique and customised Enterprise Resource Planning Solutions, which promises the seamless integration of all the information flowing through the company - financial, accounting, human resources, supply chain and customer information. Our Solution provides you with the tools to manage complex projects in a very efficient manner and evade any risks arising out of any fluctuation in the resources or inputs. Problems tackled by ERP solutions:

  • Material Shortages
  • Productivity Enhancement
  • Customer Service
  • Cash Management
  • Inventory Problems
  • Quality Problems

Enterprise Application Integration (EAI) solution

EAI is the combination of processes, software, standards, and hardware resulting in the seamless integration of two or more enterprise systems allowing them to operate as one. Although EAI is often associated with integrating systems within a business entity, EAI may also refer to the integration of enterprise systems of disparate corporate entities (B2Bi) when the goal is to permit a single business transaction to occur across multiple systems.

Today we are moving inexorably toward an event driven economy, an economy where demand realised translates into demand satisfied almost instantly. Today, as business transactions moving onto the Internet increasingly, an intuitive web-based front-ends, which communicate with back-end systems in real time; helps deliver faster processing speed and response times, error reduction, document-integrity and automated reporting. At Austenite, we uses proven components and tools to deliver a seamless integration of an enterprise's front-end web systems with a variety of back-end systems.

Please contact us for further details.